Facit
Facit turns the unintegrated data an independent café already generates — POS transactions, staff wages, supplier invoices — into a single weekly view of whether last week made money, why, and what to fix. It started as a real consulting engagement and was built as a white-labellable product rather than a one-off dashboard.
The problem
Neighbours Cafe in St Kilda — six years old, around 20 staff — ran a TapTouch POS and QuickBooks that never spoke to each other. Like most independent operators, the owner couldn't see, week to week, whether the business actually made money or where margin was leaking.
What I built
A multi-tenant platform that pulls POS transactions, staff wages and 14 suppliers' invoices into one unified model, then produces a weekly 'pulse': revenue, wage cost %, food cost %, gross margin, and one recommended action for the week ahead. On top of that sit revenue forecasting, cost breakdowns, menu engineering and supplier price-creep detection.
Designing for the real world
Working with a live operator meant designing around messy real-world data and a non-technical end user, not a clean spec. Every architectural decision was made to generalise to any independent café with a POS, with Neighbours as the live case study and design partner.
Where it is now
Live and in active day-to-day use with Neighbours as the design partner, with weekly meetings to fix bugs and assess the industry-specific implications of embedding the tool in a working café.
Stack
Interested in work like this?
dhruvnirmal2111@gmail.comOpen to remote data & AI roles — Australia, India, and the Gulf / Singapore.